A deposit of 50% is required to book a party. Deposits are applied to the remaining balance at the end of the party.
There is a $50 cancellation fee for all parties and events. We will work with you to find another date and time to host your party, if you need to change the date with less than a 72 hour notice or you will forfeit the full deposit. If you choose to reschedule your party and cancel at a later date you will forfeit the full deposit. Deposits are applied to the remaining balance at the end of the party.
If "acts of God" or Weather cause the facility to close, your party will be re-scheduled. No refunds will be given due to weather or "acts of God."
Gift cards cannot be used as a form of payment for birthday parties or group events.
Our party hosts do a phenomenal job to make sure your party or event is perfect! All party package prices do not include gratuity. We encourage you to tip your party hosts for making your birthday event the best party ever!